Resort Facilities

3rd time there. Beautiful room and property. Wonderful staff.

I want to acknowledge the staff at Villa Del Arco and Villa Del Palmar.   We stayed at the Arco resort, but had many dinners at the Palmar sports bar.   All of the staff are friendly, helpful and very hard-working. I especially want to thank our restaurant wait staff for their superb service.  They…

BEST all inclusive resort we’ve ever stayed at! Everything about this place was perfect…from our suite which was spacious and spotless to the grounds that were immaculate to the staff who went out of their way every single day with a smile on their face! Everything about this place was perfect!…

Staff is so friendly that are amazing! They are so accommodating especially with food allergies! Two of the girls in my group have severe allergies to gluten and dairy and there was plenty they were able to each! Bar tenders at the resort are also so incredible really made the whole experience!

Andreas at the beach was amazing he knew what our family had to drink and was prompt and efficient. We would ask for him every time.Mariano was the best bellboy and the most friendly person and extremely helpful with directions and guidance with restaurants. He anticipated everything we needed.

Gloria and Veronica were our favorite breakfast servers at el patron. They were kind and fun to talk with in Spanish. They also interacted kindly with our kids, asked about our vacation and were a friendly face to start the day with. They were both wonderful!

We have been visiting Villa Del Arco annually for about 20 years.  The resort goes out of its way to make our visit comfortable, but the first person we look forward to seeing each trip is Mariano who helps with the luggage and any transportation issues that may arise.  He goes above and beyond to…

Had a great trip, great service poolside with Lety. Food at all the restaurants was fabulous. I highly recommend trying all of them. Housekeeping does very nice service to make you feel special. All the staff are outstanding and friendly.

Villa Del Arco is our home away from home. Our family travels here every year. Time after time, we look forward to seeing Lety and she always remembers us by name. We view her as our extended family and she always takes wonderful care of us! Words cannot explain how amazing she is. She makes every…

Have just returned from a very relaxing and restful week at Villa del Arco where the staff really made this time so memorable and enjoyable. Everyone was very pleasant with a sincere greeting and offer of help or services, starting with Monse at the front desk. We especially enjoyed Chef Julio’s…